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FAQ
Frequently Asked Questions
These answers are general. Your healthcare provider and health plan remain the sources of clinical and coverage decisions.
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General
Common questions
What is durable medical equipment?
How do I get started with Knight Crest?
Do I need a prescription?
Will my insurance cover my equipment?
How long does the process take?
Does Knight Crest deliver equipment to my home?
Can my healthcare provider refer me directly?
Who should I contact if I have questions?
For Patients
Getting started
What should I have ready when I call?
Will someone explain how to use the equipment?
What if my health plan asks for more paperwork?
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